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Our Blog

Discover the target samples we recruited and the interviews we carried out on behalf of the main National and International market research agencies.

300 “exit interview” per una nota marca di abbigliamento

300 exit interviewsfor a well-known clothing brand

Customer satisfaction is the primary goal of any company. In fact, every commercial activity aims to establish a stable relationship with its customers over time, that can only be achieved if the company is able to intercept clients’ needs, desires and expectations. But how do you measure the level of customer satisfaction? It’s easy, just ask your clients!

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100 interviste “CAPI” per un tè alla pesca

100 CAPI interviews to test a peach tea

Recently, Testpoint conducted a series of central location interviews to assess the liking of a new type of peach tea. These interviews were conducted with the CAPI (Computer Assisted Personal Interview) methodology. Do you want to know what it is and how it went? Let’s see step by step.

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Interviste online per testare un sito web

Remote IDIs to test a website

Recently, Testpoint carried out a series of remote interviews in order to test a website. It was an e-commerce website for a large-scale retail chain and the goal was to verify how clear the website was, how intuitive to surf...

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Esperti assaggiatori valutano una miscela di caffè

Expert tasters assess a coffee blend

We have already talked about expert tasters, people with particularly sensitive and “trained” senses who are able to give a precise numerical evaluation of the characteristics of a product. Today we want to tellabout the experience of some of these experts....

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100 persone testano un aperitivo

100 people test a new aperitif drink

Recently, Testpoint carried out an interesting product test: in Milan, 100 people were selected to taste and evaluate a new non-alcoholic aperitif drink. The peculiarity of the test was that it was carried out in a bar, in a specially reserved room..

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The ideal croissant? A focus group to identify it!

The ideal croissant? A focus group to identify it!

We know that nowadays every aspect of our life and every choice we make as consumers are constantly and carefully monitored through specific market research that helps companies make commercial decisions as close as possible to the tastes and needs of potential...

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Elderly people and caregivers: paired interviews

Elderly people and caregivers: paired interviews

Recently, Test Point has carried out an interesting market research on the problems of the third age in the Italian welfare system, not only to try to identify its limitations and lacks but also to try to hypothesize a new organization of services for no longer young...

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Testpoint tests a new hair straightener

Testpoint tests a new hair straightener

Recently, Testpoint selected 50 women to evaluate the prototype of a new hair straightener, comparing it with the similar products of three other important companies already on the market. A new hair straightener: how can you assess how much it is appreciated? Today...

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Telephone in-depth interviews for smarter cities!

Telephone in-depth interviews for smarter cities!

Recently, Testpoint carried out a series of very particular telephone interviews - not the usual interviews in which respondents must choose their answers from a series of options, but a real chat, at least an hour long with several managers of important companies in...

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How to test a car prototype

How to test a car prototype

Recently, Testpoint selected the participants for a very particular market research, a Car Clinic that aimed to evaluate the prototype of a new high-end car. The car was German-made, so test participants travelled to Germany to see the prototype. Car Clinic If we...

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How to test an after-sun lotion

In Milan, Bologna, Rome and Naples,1,000 people were involved in a particular test during the month of July to evaluate the effectiveness of after-sun products. After a week of use, everyone fill out an online questionnaire. This was a particular home product test....

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Ethnography and… chocolate soft cakes

Ethnography and… chocolate soft cakes

In Rome, an ethnographic research on chocolate soft cakes involved 15 families who were observed in their daily life in order to discover the dynamics that drive them in their choice, purchase and consumption. But what is an ethnographic research and how is it carried...

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